• Order Tracking
    We email shipping (and tracking) details to buyers once we despatch the goods by courier. If sent by Airmail, then it is not possible to provide tracking information.
  • Shipping
    We mostly use courier services and/or Airmail to send our products

    Transit Times
    Your order will reach within 1 week when sent by courier while Airmail takes upto 2 weeks
    Note: Weekends and Holidays are not considered travel days

  • Payment Options
    SurgicalShop.com is powered by PayPal and you may securely pay online with Visa, Master Card, Discover or American Express.
  • Return Policy
    Our standard return policy for most products is 30 days from the ship date, however SurgicalShop has thousands of items featured on the website. The return policy for each product may vary.

    Return Shipping: Customer is responsible for return shipping charges, unless the item is confirmed defective with the manufacturer. If any product is found to be defective, SurgicalShop will promptly exchange.

  • Privacy Statement
    When you provide contact or billing information by phone or Internet, that information is kept strictly confidential. We will not sell, share, or rent user information to any outside party not directly involved in the processing of your current transaction. All information transmitted by you to us while visiting our website is secured.
  • Quality
    We are an ISO 9001:2008 Certified Company. We have FDA Registrations, and CE mark for many of our products. Please inform us the product your requirement and we shall inform you if they are certified
  • All Pricing/Information is Subject to Change Without Notice
    The utmost care was used in preparation of the SurgicalShop website but we cannot be responsible for errors or omissions. Prices are updated electronically and, despite our best efforts, a small number of the items on SurgicalShop.com may reflect incorrect prices due to computer or human error, etc. Rest assured, we verify price changes on a regular basis. If the correct price is lower than our stated price, we will charge you the lower amount and ship the item to you. If the correct price is higher than our stated price, SurgicalShop will contact you before shipping for your approval.

    For all prices, products and offers, we reserve the right to make adjustments/changes due to changing market conditions, product discontinuation, manufacturer price changes, errors, and other extenuating circumstances. We make every effort to ensure the accuracy of the pricing on the SurgicalShop website. In addition, we cannot guarantee any SurgicalShop prices listed on other websites or search engines.